24/7 Emergency Service:
505-424-9191
CaitCo Drainworks provides residential and commercial plumbing, heating, cooling, and drain and sewer services throughout Santa Fe, NM. Our licensed plumbers and certified HVAC technicians bring over 25 years of hands-on experience to every job. We use modern diagnostic equipment to find the problem fast and fix it right the first time. Same-day service is available for most repairs, and our trucks are fully stocked so we can complete the work in a single visit.
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Galen HTrustindex verifies that the original source of the review is Google.
CaitCo came out to resolve a drain issue that ended up being more complex than anticipated. They aren’t the cheapest option in town, but you get what you pay for and in this case that was quality service. CaitCo were able to come out same day on a Friday and were prompt, professional, and fair. Axel was our plumber and Lainey was our main point of contact. Both were excellent to work with. Would highly recommend.![]()
Leonard DTrustindex verifies that the original source of the review is Google.
I purchased an industrial building on Siler Road in the summer of 2025. Of course, not eight months later the tenant was calling me to relay news that their toilet was not functioning properly. The tenant actually contacted CaitCo for the initial assessment which turned out to be a busted sewer pipe. CaitCo pro-actively provided me a hard quote to repair. Being inexperienced in sewers and a bit wary that the first offer is often the highest, I proceeded to obtain two alternative bids. Well it turned out that CaitCo was by far (over $8,000) the lowest of the three bids. Chris Wilson (the owner) patiently explained to me the exact scope of work and his team was able to execute within four days of me accepting their bid. CaitCo also respected my tenant by ensuring their vehicles were parked away from the building's parking lot. I got high quality work at a really fair price and my tenant was extremely appreciative of how CaitCo handled the whole process. Chris did promise me the repairs will last a lifetime, so not sure I will have the pleasure of using CaitCo's services again but I could not be more pleased with what they delivered. Definitely call CaitCo you have any sewer issues!![]()
Rachael MTrustindex verifies that the original source of the review is Google.
Luis did an excellent job today. He was professional, punctual, and kept the work area clean throughout the job. Everything was completed with care, and the entire experience was smooth and hassle-free. I highly recommend.![]()
Sara MTrustindex verifies that the original source of the review is Google.
Connor & Fernando were amazing, professional, knowledgeable, clean, efficient and easy to work with. Prompt response from the company for our business matters we are grateful we had the opportunity to work with you on out project!![]()
Terri STrustindex verifies that the original source of the review is Google.
We have relied on Caitco for our plumbing needs for a number of years, and have been so pleased with the consistently professional, efficient service. Through the years, Luis Lugo has been to our house many times, and he is always thorough and professional. Today, Luis came to clear a clog in the bathroom drain, and he not only did that, but identified and repaired another area that could be a problem. And, as always, he left the area he worked on cleaner than he found it! We highly recommend Caitco and Luis to anyone seeking a reliable, professional, and very courteous plumber. Thanks!![]()
Lauren HTrustindex verifies that the original source of the review is Google.
Anthony is friendly, efficient, and knowledgable. Going forward, we will use CaitCo for our cooler and plumbing needs. We highly reccomend them!![]()
Willi HTrustindex verifies that the original source of the review is Google.
I keep a magnetized card of the business on my fridge as I don’t want to call anyone else if I have plumbing issues. Axel and Cody were terrific, polite, knowledgeable and got the job done!!!![]()
Jeff HTrustindex verifies that the original source of the review is Google.
First interaction was a friendly voice on the phone which is always welcome. I had a clogged drain and was fortunate enough to have them come out just hours after my call. A bit of luck on my side but A+ for prompt service. Cost was very reasonable for a drain cleaning. Anthony and Axel were excellent. Very friendly and very quick to get the work done. Very happy with the CaitCo and will absolutely use them again.![]()
Kimberly MTrustindex verifies that the original source of the review is Google.
Wow! Juan from Caitco was out to my house the next morning see why my minisplits had stopped working. Quickly up and down on the roof , back inside. Ran an error check (twice), explained proper minisplits protocol and got permission from the office to only charge me for one half hour. What a nice fellow and nice experience. thank you!![]()
Yvette LTrustindex verifies that the original source of the review is Google.
Axel and And Anthony were amazing, so professional, pleasant and very polite, respectful, will definitely be calling them again Thank you guys and Caitco
Leak detection, water heater installation and repair, fixture upgrades, and 24/7 emergency plumbing service for homes and businesses.
Furnace, boiler, and radiant heat installation, repair, and maintenance to keep your Santa Fe home warm all winter.
Air conditioning, mini-split, and swamp cooler installation, repair, and seasonal maintenance for reliable comfort in the summer heat.
Drain cleaning, sewer line repair, trenchless pipe bursting, and trenchless water line replacement.

Our plumbing team handles everything from routine repairs to complex underground pipe work. Services include electronic leak detection, water heater installation and maintenance, kitchen and bathroom plumbing upgrades, and drain cleaning with hydro jetting. We also specialize in trenchless water line replacement and trenchless sewer repair, so we can solve major piping problems with minimal disruption to your property.
Need help now? We offer 24/7 emergency plumbing service with same-day response for burst pipes, major leaks, and water heater failures.
Santa Fe winters demand a reliable heating system. Our certified HVAC technicians install, repair, and maintain furnaces, boilers, radiant heating systems, and heat pumps. We also provide thermostat installation, energy-efficient system upgrades, and annual tune-ups to keep your heating system running at peak performance.
If your heater breaks down in the middle of the night, our 24/7 emergency heating repair service is one call away.
Stay comfortable during hot Santa Fe summers with professional cooling services. We install, repair, and maintain central air conditioning systems, ductless mini-splits, and swamp coolers (evaporative coolers). Our team also provides indoor air quality solutions and smart thermostat installation to help you manage energy costs while keeping your home cool.
AC emergency service is available around the clock.
Traditional sewer line replacement means digging a trench across your entire yard. Trenchless pipe bursting eliminates that destruction. We replace damaged sewer lines using just two small access points and finish most jobs in a single day.
How pipe bursting works: We access the damaged pipe from two small entry points, then pull a new high-density polyethylene (HDPE) pipe into place using pipe bursting equipment. The old pipe is broken apart as the new one takes its place. No trenching required.
Why Santa Fe homeowners choose trenchless pipe bursting:
CaitCo Drainworks has been Santa Fe’s trusted plumbing and HVAC company for over 25 years. Our team of licensed plumbers and certified HVAC technicians uses advanced diagnostic tools and modern repair techniques to deliver reliable, long-lasting results.
What to expect when you call CaitCo:
We treat your home with respect. Our technicians protect your floors, clean up after every job, and explain your options before any work begins.
Chris Wilson, Owner/Operator
CaitCo Drainworks has been Santa Fe’s trusted plumbing and HVAC company for over 25 years. Our team of licensed plumbers and certified HVAC technicians uses advanced diagnostic tools and modern repair techniques to deliver reliable, long-lasting results.
What to expect when you call CaitCo:
We treat your home with respect. Our technicians protect your floors, clean up after every job, and explain your options before any work begins.
A failing water line doesn’t have to mean excavating your entire yard. We use a pneumatic tool to run a new PEX water line with minimal digging. We dig a small access hole every 30 to 50 feet and run the new line between the holes, then connect it to the meter and bring it into the mechanical room.
This method works under driveways, concrete, landscaping, and other areas that would be too costly to dig up and restore by traditional methods.
CaitCo Drainworks is here to help. Call us now or schedule your service online.
Call Now: 505-424-9191
Serving Santa Fe since 1999.
CaitCo Drainworks provides plumbing, heating, cooling, and trenchless pipe services to residential and commercial customers throughout Santa Fe and the greater Northern New Mexico area. Our service area includes Eldorado, Tesuque, La Cienega, and Agua Fria, along with surrounding neighborhoods and rural communities.
Office Address: 1589 San Mateo Ln, Santa Fe, NM 87505
We dispatch from our Santa Fe location and provide fast response times across our entire service area. Local knowledge matters when dealing with the unique plumbing and HVAC challenges of Northern New Mexico homes and businesses.
Plumbing rates in Santa Fe vary based on the type of service, time of day, and job complexity. Some companies bill hourly, while others charge a flat diagnostic fee that covers the initial assessment. The best way to avoid surprises is to ask for a written estimate before work begins.
At CaitCo Drainworks, we provide transparent pricing with no hidden fees. We’ll explain your options and give you a clear cost estimate before any work starts, so you know exactly what to expect.
Emergency plumbing costs more than a scheduled appointment. The exact amount depends on the time of day, the severity of the problem, and the parts needed. A reputable plumber will give you a cost estimate before beginning work, even on an emergency call.
That said, waiting on a burst pipe or major leak usually costs more in water damage than the emergency service fee. CaitCo Drainworks offers 24/7 emergency plumbing and HVAC service at (505) 424-9191. We respond the same day, and our trucks carry the parts and equipment to complete most repairs in a single visit.
Start by checking that the plumber is licensed by the New Mexico Regulation and Licensing Department and carries liability insurance. Ask whether they provide written estimates before starting work, and confirm whether they charge a trip fee or diagnostic fee up front.
Beyond credentials, look for a company with a physical address in the Santa Fe area, a track record of local work, and clear answers when you ask about their process. A plumber who explains your options before picking up a wrench is usually one you can trust. CaitCo Drainworks has been licensed, bonded, and insured in Santa Fe since 1999.
Trenchless sewer repair is a method of fixing or replacing damaged sewer lines without digging a trench across your yard. Instead of excavating the entire pipe, technicians access the line through one or two small entry points and either pull a new pipe into place (pipe bursting) or apply a structural liner inside the existing pipe (CIPP lining).
CaitCo Drainworks uses both methods. Pipe bursting replaces the old line with high-density polyethylene (HDPE) pipe, which resists root intrusion and has a life expectancy of 100 years. CIPP lining repairs cracked or corroded drain lines from the inside. Most trenchless jobs are completed in a single day with minimal disruption to your property.
In most cases, yes. Traditional sewer line replacement requires trenching across your yard, which means you also pay to restore landscaping, driveways, patios, and any hardscaping the excavation disrupts. Those restoration costs often exceed the plumbing work itself.
Trenchless pipe bursting uses just two small access points and typically finishes in one day, which reduces both labor time and property damage. The result is a lower total project cost for most residential sewer replacements. The new HDPE pipe also lasts longer and resists root intrusion, which means fewer repairs over the life of the line. Call (505) 424-9191 for a free estimate on your sewer line.
